IMPORTANT SAFETY ALERT

RH is offering a full refund to consumers who purchased the Ultra-Soft Turkish Robes in the amount of the purchase price.

Our clients' safety is of the utmost importance to us. Therefore, the Ultra-Soft Turkish Robes are being voluntarily recalled in cooperation with the U.S. Product Safety Commission and Health Canada. RH has found that the robes fail to meet the flammability standards for clothing textiles, posing a risk of burn injuries to customers. Please immediately stop using the robes and contact RH so that we may arrange the best solution to return the robe to RH for a full refund of the purchase price.

  • The recalled Ultra-Soft Turkish Robes were sold in the following colors and sizes: Twilight (black), Pewter (dark gray), Iron (light gray), Eucalyptus (green) and White in XS, S, M, L, XL between August 2018 and March 2019.
  • The robe has a sewn-in side fabric label with text including “MADE IN TURKEY,” “100% COTTON,” RN number 104581 and CA number 55697.
  • The following sku’s are affected:
Affected SKU's
17210821EUCA 17210826EUCA 17210836EUCA 17210851EUCA 17210856EUCA
17210821IRON 17210826IRON 17210836IRON 17210851IRON 17210856IRON
17210821PEWT 17210826PEWT 17210836PEWT 17210851PEWT 17210856PEWT
17210821TWLT 17210826TWLT 17210836TWLT 17210851TWLT 17210856TWLT
17210821WHT 17210826WHT 17210836WHT 17210851WHT 17210856WHT

If you have an affected Ultra-Soft Turkish Robe, note the following important information:

  • Please immediately stop using the robe.
  • Please contact us (see contact information below) so that we may arrange the best solution to return the robe to RH for a full refund of the purchase price.

You may reach us via email at recall@rh.com, by calling 1.800.762.1751 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.


Ultra-soft Turkish Robes


IMPORTANT SAFETY ALERT

RH is offering a full refund to consumers who purchased the Vintage Steel Play Chair and Stool in distressed red paint, in the amount of the purchase price.

Our clients' safety is of the utmost importance to us. Therefore, the Vintage Steel Play Chairs and Stools in distressed red paint are being voluntarily recalled in cooperation with the U.S. Product Safety Commission and Health Canada. RH has found that samples of the recalled chairs and stools contain levels of lead that exceed the federal lead paint ban. Please immediately stop using the chairs and stools and contact RH to arrange a free pick up of recalled items and receive a full refund of the purchase price.

  • The recalled Vintage Steel Play Chairs and Stools in distressed red paint were sold under the following names: “Play Chair,” “Tall Play Chair,” “Play Stool,” “Tall Play Stool” and “Step Stool.”
  • “Made in India” is printed on a green label located under the chair seat or stool step.
  • The following sku’s are affected:
Affected SKU's
103481DRED 103522DRED 111081DRED 103521DRED 103480DRED

If you have an affected Vintage Steel Play Chair or Stool, note the following important information:

  • Please immediately stop using the chair or stool.
  • Please contact RH (see contact information below) so that we may arrange a free pick up of the recalled item and provide a full refund of the purchase price.

You may reach us via email at recall@rh.com, by calling 1.800.816.0969 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or RH Outlet.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.


IMPORTANT SAFETY ALERT

RH is offering an in-home inspection and repair of Callum Canopy Beds.

Our clients' safety is of the utmost importance to us. Therefore, the Callum Canopy Beds are being voluntarily recalled in cooperation with the U.S. Product Safety Commission and Health Canada. The horizontal canopy rails on the recalled beds can detach and fall, posing an injury hazard. Please immediately stop the use of the bed until the canopy has been removed or the repair has been completed by RH. We are offering customers a free in-home inspection and repair by technicians who will install a bracket at each of the four corners of the canopy to secure the canopy rails. Instructions on how to remove the canopy will be emailed to the email address on file with RH.

The affected beds (shown below) were sold in Washed Black, Sandwashed Grey and Weathered White finishes, in twin, full and queen sizes and with or without a headboard and storage drawers. The name “Restoration Hardware” is printed on a label located on the bed’s bottom inside frame along with “Made in Vietnam.” (SKUs 104884, 106482, 107167, 107608, 107928, 107932, 107935 or 111553 appear on the receipt.)

If you have an affected Callum Canopy Bed, please note the following important information:

  • Please immediately stop the use of the bed until the canopy has been removed.
  • Please contact RH (see contact information below) so that we may dispatch a qualified technician to inspect and repair the bed at a time convenient for you.

You may reach us via email at recall@rh.com or by calling 1.888.728.8419 from 6 a.m. to 7 p.m. PT Monday through Friday and 8 a.m. to 5 p.m. PT Saturday and Sunday.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.


Callum Canpony Bed with headboard and white sheets/pillow


IMPORTANT SAFETY ALERT

RH is recalling a subset of the dark zinc Annecy and LaSalle Coffee Tables.

Our clients' safety is of the utmost importance to us. We have learned that the metal surface under the clear top coat may contain lead. Lead is toxic and can cause adverse health effects. Therefore, in cooperation with the U.S. Consumer Product Safety Commission and Health Canada, RH is recalling a subset of the dark zinc Annecy and LaSalle Coffee Tables. The recalled coffee tables (shown below) are rectangular, covered in thin sheets of dark grey metal, and have a green sticker under the table with one of the P.O. numbers from the list below.

Affected P.O. Numbers
1663995 1819764 1880365 1897071 2023453 2060484 2134094 2255203
1664594 1819766 1880366 1898899 2023457 2079266 2134098 2291540
1664595 1819768 1880367 1898901 2023459 2079267 2204622 2291574
1664598 1826464 1880368 1898902 2023463 2079268 2253481 2309272
1664599 1826468 1880381 1900615 2041955 2079269 2253482 2309274
1664600 1826469 1880382 1917737 2051946 2079270 2253483 2309275
1713610 1826470 1880383 1920913 2060479 2079271 2253484 2309277
1713611 1859759 1880385 1920937 2060481 2079272 2255200 2329698
1713612 1859760 1885882 1933832 2060482 2079273 2255201 253950
1819762 1859761 1885883 1933891 2060483 2107239 2255202 259442

If your coffee table no longer has a green sticker, please call the number below and we will assist you in determining whether your table is affected by this recall.

If you think you have a recalled dark zinc Annecy or LaSalle Coffee Table, please note the following important information:

  • Please discontinue use of the recalled item and contact RH for a full refund or a replacement item once RH has retrieved the recalled item.
  • At your request, we will dispatch our White Glove delivery service to pick up the recalled item at a time convenient for you, at no charge.
  • In order to ensure that you receive a quality piece that you will enjoy for years to come, we have a dedicated team standing by that would like to work with you on selecting a replacement piece that we are confident will still meet your standards, as well as ours.

You may reach us via email at recall@rh.com, by calling 1.888.728.8419 from 8 a.m. to 5 p.m. PT Monday through Friday, or by visiting your local RH Gallery or Outlet.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.